Terms of Service

1. Acceptance of Terms

Welcome to ExpoTradeLine. By accessing or using our online exhibition platform, website, or services, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use the platform.

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated date. Continued use of the platform constitutes agreement to the updated policies.

2. User Accounts & Registration

To access features like B2B inquiry messaging, virtual booth customization, and document downloads, you must register an account:

  • You must provide accurate, current, and complete registration info (name, email, password, account type).
  • You are responsible for keeping your account credentials secure.
  • You agree to verify your registered email address via the 4-digit OTP code before using platform features.

We reserve the right to suspend or delete accounts that provide false information or violate platform policies.

3. Booth Content & Catalog Uploads

Exhibitors are solely responsible for all images, descriptions, files, PDF flyers, and catalogs uploaded to their virtual booths. By uploading content, you guarantee that:

  • You own the intellectual property or have explicit permissions to display the uploaded materials.
  • Your uploads do not contain malicious code, viruses, or offensive content.
  • The descriptions of products and services displayed are truthful and accurate.

4. Fees, Billing & Upgrades

Certain booth packages (Professional, Business, Enterprise) require monthly subscription fees:

  • Fees are billed in advance on a recurring monthly cycle.
  • Downgrades are applied at the start of the next billing cycle. Upgrades take effect immediately and are prorated.
  • All premium services and sponsor slot upgrades are final and non-refundable except under the 14-day money-back guarantee policy.

5. Limitation of Liability

ExpoTradeLine provides the exhibition platform "as is". We are not responsible for B2B deals, trade disputes, or agreements made between visitors (buyers) and exhibitors (sellers) using the portal. We do not guarantee business inquiries, site traffic, or deal closures.